For those of you who missed it Amazon has launched a new series in Seller Forums, Ask Amazon! As you might have guessed the first topic to be discussed by Amazon is Pesticide Product Listings. So here’s how it worked. Amazon posted the topic and allowed Sellers the day to post their questions as a […]
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In response to the severe storms that have impacted Texas and other states in the surrounding area Amazon posted the following announcement. For Sellers whose accounts were impacted negatively Amazon offers guidance as well as protection it seems for these sellers. Per Amazon “If the storm and any resulting seller-fulfilled order issues affect your performance
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A new year has arrived and thus a need for a 2021 Amazon Contact List update. There was a time when I had over 40 different active email addresses we would use when appealing Amazon. Between keeping track of who you appealed to and what department they allegedly worked in, it was all getting a
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More often than not when we sit down to discuss what Sellers are talking about, it’s the same old topics. Ip Complaints, shipping issues, Amazon’s general unresponsiveness, etc. Every once in a while sellers and Amazon do still surprise us. For instance, counterfeit complaints against Private Label Sellers where Amazon for whatever reason fails to
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Used Sold As New Complaints, or Condition Complaints on Amazon have become more prominent this year than last. I can not speak to the exact date but I do know some time last year Amazon removed Sellers ability to “Turn Off” the repackage/resell option. To me this is a double edged sword, hurting sellers and
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When I searched for “Amazon Related Accounts” on Google I didn’t exactly find what I was looking for. Ads for account suspension services, articles about the matter from 2017 and a lot of Seller Forums. What I was looking for is what exactly is Amazon’s policy on the matter. Took a couple searches so I’ll
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Intellectual Property disputes such as Copyright Infringement continue to plague Sellers on Amazon. This often leads to interruptions in sales performance by way of ASIN and Account Suspensions. Taking a moment to educate yourself on some of the most common issues affecting sellers can save you time, headaches and most importantly money. What is Copyright
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We would like to thank the Law Offices of Travis Stockman, Esq. for providing the following article. While many Amazon Sellers have near flawless quality controls for their products, other sellers do not. However, even sellers with some of the most secure operations on Amazon find themselves recipients of a condition complaints. This article contains
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Inauthentic Complaints on Amazon is a very common occurrence. However, receiving an allegation that your product is not genuine can be alarming for sellers. However, maintaining the proper paperwork and avoiding things such as commingling can prepare you in the event this ever happens. If you have already received such a complaint, this article will
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Trademark Infringement complaints have become common place on the Amazon Marketplace. Some complaints have merit, others don’t. Today I would like to zero in on one Trademark Infringement complaint I see over and over again, because with just a little attention to detail this complaint is avoidable. I am talking about complaints filed against sellers
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